lifecycle hacked website

The lifecycle of a hacked website

It’s such a shock when you first find out you are the owner of a hacked website and it can happen in a variety of different ways:

  1. Perhaps it’s when you’re contacted by your hosting company, or by Google.
  2. Alternatively, it could be when your customers are met with a red warning screen when trying to access your site.
  3. Or, maybe it’s when you click on your website to find you’re looking at a completely different site to the one you had the day before…
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So what does it mean to have a hacked website?
It could mean that you can’t access your pages anymore, or maybe you have unwittingly become a pharmaceuticals rep, or an agent for Russian porn! Whatever the case, it is bad news for you and the business that you’ve worked so hard to establish.
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Your first port of call might be to contact your hosting company or site developer. But, time is precious and you could be haemorrhaging revenue and losing your competitive edge.
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NB: Not all hosting companies or site creators are in a position to help, as it’s not often their area of expertise.

Your next step might be to search the internet for someone that’s able to fix your site. However, at this stage it feels like adding insult to injury to have to pay someone to have your site up and working again. You might ask;

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Unfortunately, at this point your site has probably been compromised and if you think back, you might remember seeing some early signs;

  • Maybe your pages were taking longer than usual to load up?
  • Perhaps unusual files were appearing on your website?

One thing is for sure – by the time you realise something is wrong with your site the damage has already been done.

If you have a go at trying to fix the site yourself, it might initially look like you have solved the problem. HOWEVER, these hackers are professionals; they leave multiple entranceways into your site and if you don’t completely BLOCK them, they will be back quicker than you can say…

After a week of DIY site fixes and lost earnings, you may return to your hosting company and pay them a huge fee for a site clean. This can take them days to perform and even then they cannot help stop your site getting hacked again just moments after it is cleaned (remember the hackers bots return regularly to sites they have hacked and can re-infect a site in just a handful of seconds)

Here at, we feel your pain and want to help you get your site back in business fast AND keep it there. We can cut out those time consuming steps guaranteed, saving you time, peace of mind and money. Plus we can protect your site to keep it safe from harm in the future. So talk to us, we’re here to help. You may also learn more about cyber security at Hiscox site.