It’s such a shock when you first find out your site has been hacked and it can happen in a variety of different ways:

  1. Perhaps it’s when you’re contacted by your hosting company, or by Google.
  2. Alternatively, it could be when your customers are met with a red warning screen when trying to access your site.
  3. Or, maybe it’s when you click on your website to find you’re looking at a completely different site to the one you had the day before…
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So what does it mean to have a hacked website?
It could mean that you can’t access your pages anymore, or maybe you have unwittingly become a pharmaceuticals rep, or an agent for Russian porn! Whatever the case, it is bad news for you and the business that you’ve worked so hard to establish.
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Your first port of call might be to contact your hosting company or site developer. But, time is precious and you could be haemorrhaging revenue and losing your competitive edge.
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NB: Not all hosting companies or site creators are in a position to help, as it’s not often their area of expertise.

Your next step might be to search the internet for someone that’s able to fix your site. However, at this stage it feels like adding insult to injury to have to pay someone to have your site up and working again. You might ask;

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Unfortunately, at this point your site has probably been compromised and if you think back, you might remember seeing some early signs;

  • Maybe your pages were taking longer than usual to load up?
  • Perhaps unusual files were appearing on your website?

One thing is for sure – by the time you realise something is wrong with your site the damage has already been done.

If you have a go at trying to fix the site yourself, it might initially look like you have solved the problem. HOWEVER, these hackers are professionals; they leave multiple entranceways into your site and if you don’t completely BLOCK them, they will be back quicker than you can say…

After a week of DIY site fixes and lost earnings, you may return to your hosting company and pay them a huge fee for a site clean. This can take them days to perform and even then they cannot help stop your site getting hacked again just moments after it is cleaned (remember the hackers bots return regularly to sites they have hacked and can re-infect a site in just a handful of seconds)

Here at, we feel your pain and want to help you get your site back in business fast AND keep it there. We can cut out those time consuming steps guaranteed, saving you time, peace of mind and money. Plus we can protect your site to keep it safe from harm in the future. So talk to us, we’re here to help.

Check Out Google's Video For Site Owners

Watch Google’s overview about how and why sites are hacked, the process to recover a site and the Time-to-recovery which depends on extent of damage and technical skill of your team (if your team is then that is 1 HOUR!!)


How To Know If Your Website Is Infected

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Firstly What Is An Infection ?

If your site has been infected, it is generally because some vulnerability has allowed a hacker to take control of your site. The hacker may change the content of the site (for example, to add spam), or add additional pages to the site, usually with the intent of phishing (tricking users into parting with personal and credit card information). Alternatively, they may inject malicious code (malware) that tries to attack any computer that views the page.
The term “malware” covers all sorts of malicious software designed to harm a computer or network. Kinds of malware include viruses, worms, spyware, and Trojan horses. Once a site has been compromised, it can be used to host malicious content such as phishing sites. Some hackers may even take administrative control over a hacked site.
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Site Already Blacklisted?

A Site owner’s first indication their site is infected is when Google or Microsoft blacklist their site. People then visiting your site receive a warning, such as “Reported attack site” or “This site may harm your computer.” You can check your site’s current status by using Google’s Site Diagnostic Tool or Website Reputation Checker. Google recommends if your site is infected you shut your site down immediately whilst you fix it and for a normal team the fixing process can take anywhere from days to months!
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Let Us Save You First!!

Worried your site might be infected? Contact us and we will check it for you for FREE! If is infected then we will offer to fix it for you in just one hour. This can save you the business impact of being blacklisted. If you are blacklisted don’t worry we can still help and we promise we are your fastest option to for getting your site back online.